# Atomic Note 2: Responsibilities of Community Operations ## 📚 Metadata: - Author: Common Room - Source: Common Room Blog - Reference: https://www.commonroom.io/blog/how-to-build-a-community-operations-team/ - Tags: #CommunityOperations #CommunityGrowth #FrontOfHouse #BackOfHouse #ProjectManagement #DataAnalysis #TechStack ## 📝 Summary: The article outlines the key responsibilities of community operations, involving both front-of-house and back-of-house tasks. Front-of-house tasks include member advocacy, customer support, managing community programs, and setting KPIs. Back-of-house tasks encompass project management, timeline tracking, data analysis, and reporting on community engagement. Building and scaling the community tech stack is essential for community success in the digital world. ## 📖 Main Content: ### Front-of-House Tasks: - Member advocacy, customer support, and managing community programs and growth initiatives. - Setting KPIs and ensuring goal alignment for effective community operations. ### Back-of-House Tasks: - Project management, timeline tracking, and efficient execution of processes. - Data analysis and reporting on community engagement to inform decision-making. - Building and scaling the community tech stack with communication platforms and integrations.