## Metadata: - Source: Common Room - Reference: https://www.commonroom.io/blog/guide-to-community-operations/ [[3. Resources/Readwise/Articles/A Guide to Community Operations|A Guide to Community Operations]] - Tags: #communitymanagement, #communityops ## Summary: This note provides a guide to community operations, which is a key function of a community team. It covers the responsibilities of community operations, common obstacles, and the role it plays in supporting the overall community program. ## Main Content: Community operations is an essential function of a community team, supporting the program as a whole. It involves setting goals, tracking metrics, and making decisions about the community tech stack. Additionally, community operations managers handle the back-end tasks, allowing community managers to focus on managing the community itself. The core responsibilities of community operations include documentation, community timelines and program management, process efficiency, tech stack design, and metrics tracking and reporting. These tasks are crucial for the smooth functioning of a community and ensuring its growth and impact. However, there are obstacles that community operations may face. These include establishing the need to hire a community operations professional and demonstrating the value of community ops work to stakeholders. Showing the value of community operations is important to continue earning community investment. Overall, community operations plays a vital role in supporting and optimizing community programs, and it is important to recognize its significance and invest in its development. ## Links - [[DevRel MOC]] — applies-in — community ops is core DevRel back-office work - [[Commons & Community Governance MOC]] — extends — operational backbone of community governance - [[A Guide to Community Analytics]] — extends — its direct companion piece (ops acts on analytics)