A Guide to Community Operations

[[3. Resources/Readwise/Full Document Contents/Articles/A Guide to Community Operations|Full Document Contents]]
## Document Notes
## Highlights
- munity operations is a key function of a community team that supports the program as a whole—including [setting goals](https://www.commonroom.io/resources/aligning-expectations-2023-guide/), tracking [top metrics](https://www.commonroom.io/blog/using-metrics-to-understand-community-growth-and-business-impact/), and making decisions about your [community tech stack](https://www.commonroom.io/blog/building-your-community-technology-stack/)—as well as the execution of individual initiatives or events ([View Highlight](https://read.readwise.io/read/01gqfde60zbq9ttfts7nteyj2d))
- Tags: community ops
- our community operations manager runs things *back of house*, so that community managers can focus on their core role of managing the community ([View Highlight](https://read.readwise.io/read/01gqfdfarh9a60y5mrkncyrqed))
- core responsibilities of community operations:
• Documentation
• Community timelines and program management
• Process efficiency
• Tech stack design
• Metrics tracking and reporting ([View Highlight](https://read.readwise.io/read/01gqfdhc7s4cw7njr7jka9tp1a))
- Tags: community ops
- Common obstacles for community operations
Perhaps the greatest obstacles for community operations are:
• Establishing the need to hire a community operations professional.
• Demonstrating the value of community ops work to stakeholders. Showing value is important to continue earning community investment. ([View Highlight](https://read.readwise.io/read/01gqfdq8tbm7j6a0at4c6e8hpy))
- Tags: community ops