A Guide to Community Operations ![rw-book-cover](https://cdn.sanity.io/images/vt347z5x/production/5fd4f4d8b4d52cefa1ffc4ed0a3b8c5844f37b16-2400x1260.png?w=1536) [[3. Resources/Readwise/Full Document Contents/Articles/A Guide to Community Operations|Full Document Contents]] ## Document Notes ## Highlights - munity operations is a key function of a community team that supports the program as a whole—including [setting goals](https://www.commonroom.io/resources/aligning-expectations-2023-guide/), tracking [top metrics](https://www.commonroom.io/blog/using-metrics-to-understand-community-growth-and-business-impact/), and making decisions about your [community tech stack](https://www.commonroom.io/blog/building-your-community-technology-stack/)—as well as the execution of individual initiatives or events ([View Highlight](https://read.readwise.io/read/01gqfde60zbq9ttfts7nteyj2d)) - Tags: community ops - our community operations manager runs things *back of house*, so that community managers can focus on their core role of managing the community ([View Highlight](https://read.readwise.io/read/01gqfdfarh9a60y5mrkncyrqed)) - core responsibilities of community operations: • Documentation • Community timelines and program management • Process efficiency • Tech stack design • Metrics tracking and reporting ([View Highlight](https://read.readwise.io/read/01gqfdhc7s4cw7njr7jka9tp1a)) - Tags: community ops - Common obstacles for community operations Perhaps the greatest obstacles for community operations are: • Establishing the need to hire a community operations professional. • Demonstrating the value of community ops work to stakeholders. Showing value is important to continue earning community investment. ([View Highlight](https://read.readwise.io/read/01gqfdq8tbm7j6a0at4c6e8hpy)) - Tags: community ops