The Business of Belonging  ## Metadata - Author: [[David Spinks]] | [[3. Resources/Authors/David Spinks|David Spinks]] - Full Title: The Business of Belonging - Category: #books - Kindle: [Open in Kindle](https://www.amazon.com/dp/B08ZJZM57W) - Document Tags: [[Community]] ## Document Notes ## Highlights - Every community starts off with the same challenge. You need people to create content for members to engage with in the community. But you need people in the community in order to motivate people to create content. ([Location 1405](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=1405)) - In the seed stage, you will spend most of your time facilitating engagement since organic engagement hasn't yet kicked in. ([Location 1422](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=1422)) - This phase is all about being nimble, and constantly experimenting with new engagement ideas. ([Location 1423](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=1423)) - develop a compelling social identity and bring anyone who shares that identity together consistently over time. ([Location 1542](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=1542)) - over time, your members' level of commitment will increase. ([Location 2025](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=2025)) - People need to feel seen if they're going to participate. If they can just sit in the back row and blend in with the crowd, they mostly will. No one wants to be the first one to raise their hand. ([Location 3469](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3469)) - Tags: favorite - Asking instead of telling gives the members control over the experience, and makes it more likely that they'll lean into the experience. ([Location 3519](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3519)) - Andrea Middleton, ([Location 3627](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3627)) - You never know what kind of day someone is having, and what they're dealing with in their personal life that might have brought them to bring negativity into your space. Lead with empathy. Actively listen. It's not uncommon for your biggest detractors to become your biggest advocates if you put in the work to really make them feel heard. ([Location 3676](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3676)) - Just be a person who's there to serve the community, and hopefully give your members a lot of value. ([Location 3738](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3738)) - Positivity is contagious. Your energy, whatever it is, is contagious. How you act in your community will be how your community members act. ([Location 3751](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3751)) - That's why self-care is so important for community builders. You need to take care of yourself in order to take care of others. If your cup is empty, and you're giving energy you don't have to your community, you will burn out. Take care of yourself and recharge so that you can bring your best self to your community, and set a positive example. ([Location 3797](https://readwise.io/to_kindle?action=open&asin=B08ZJZM57W&location=3797)) ## Related - [[3. Resources/Readwise/Articles/How to Engineer Serendipity|How to Engineer Serendipity]] - [[3. Resources/Readwise/Articles/Learn How an Exec Values Community with this One Question — Learn How an Exec Values Community with this One Question|Learn How an Exec Values Community with this One Question — Learn How an Exec Values Community with this One Question]] - [[3. Resources/Readwise/Articles/Should you ditch your community job title — Should you ditch your community job title|Should you ditch your community job title — Should you ditch your community job title]] - [[3. Resources/Readwise/Articles/The 11 Pillars of My Community Philosophy — The 11 Pillars of My Community Philosophy|The 11 Pillars of My Community Philosophy — The 11 Pillars of My Community Philosophy]] - [[3. Resources/Readwise/Articles/The 7P’s of Community The Framework for Building Community Belonging|The 7P’s of Community The Framework for Building Community Belonging]] - [[3. Resources/Readwise/Articles/The Community-Member-Fit Score (CMFS) — The Community-Member-Fit Score (CMFS)|The Community-Member-Fit Score (CMFS) — The Community-Member-Fit Score (CMFS)]]