Request #8668927: Do you still need help?
## Metadata
- Author: [[Jetpack Support]]
- Full Title: Request #8668927: Do you still need help?
- Category: #articles
- Summary: Jetpack Support is checking in with Courtney about her recent support request. They want to know if she still needs help or if her issue is resolved. Courtney can reply to the email or provide feedback on her support experience.
- URL: mailto:reader-forwarded-email/8a708de0780329ab683ead1e159b943e
Hi Courtney,
Thank you for your recent support request. We always enjoy the opportunity to chat with our customers.
It's been a few days and we haven’t heard back from you so we're checking in to find out how things are going.
Do you still need some help? Simply reply to this email.
Is everything fixed? Please use the following links to rate your support experience. We love feedback!:
[I'm happy with the support experience!](https://jetpackdotcom.zendesk.com/requests/8668927/satisfaction/new/VcbZUCZlAM4ast44qq4cCdXOS?locale=1&intention=16)
[I'm not happy with the support experience.](https://jetpackdotcom.zendesk.com/requests/8668927/satisfaction/new/VcbZUCZlAM4ast44qq4cCdXOS?locale=1&intention=4)
This email is a service from Jetpack.
[6YRYXM-7PD4V]
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<p dir="ltr">Hi Courtney,</p>
<p dir="ltr">Thank you for your recent support request. We always enjoy the opportunity to chat with our customers. </p>
<p dir="ltr">It's been a few days and we haven’t heard back from you so we're checking in to find out how things are going. </p>
<p dir="ltr">Do you still need some help? Simply reply to this email.</p>
<p dir="ltr">Is everything fixed? Please use the following links to rate your support experience. We love feedback!:</p>
<p dir="ltr"><a href="https://jetpackdotcom.zendesk.com/requests/8668927/satisfaction/new/VcbZUCZlAM4ast44qq4cCdXOS?locale=1&intention=16">I'm happy with the support experience!</a><br/><a href="https://jetpackdotcom.zendesk.com/requests/8668927/satisfaction/new/VcbZUCZlAM4ast44qq4cCdXOS?locale=1&intention=4">I'm not happy with the support experience.</a></p>
</div>
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<div style="font-family: 'system-ui','-apple-system','BlinkMacSystemFont','Segoe UI','Roboto','Oxygen-Sans','Ubuntu','Cantarell','Helvetica Neue','Arial','sans-serif'; font-size: 12px; line-height: 1.5; color: #49545c; margin: 10px 0 14px 0; padding-top: 10px;">
This email is a service from Jetpack.
</div>
<br/>
<span aria-hidden="true" style="color:#FFFFFF">[6YRYXM-7PD4V]</span>
</div>, Request #8668927: Do you still need help?, Jetpack Support, 01j799dqcv7h1rckr1ca0jp12f.