WordPress NPS ![rw-book-cover](https://ma.tt/wp-json/social-image-generator/v1/image/46156) ## Metadata - Author: [[Matt Mullenweg]] - Full Title: WordPress NPS - Category: #articles - Summary: For small business owners, WordPress is a well-trusted company, Yelp is a brand in trouble, and Facebook is on a downward path. Those are some of the findings out today from a survey of 6,000 small business owners from the second half of 2015 conducted by Alignable. - URL: https://ma.tt/2016/02/wordpress-nps/ > For small business owners, WordPress is a well-trusted company, Yelp is a brand in trouble, and Facebook is on a downward path. Those are some of the findings out today from a survey of 6,000 small business owners from the second half of 2015 conducted by Alignable. > > [You can see the whole thing here](http://www.bizjournals.com/sanfrancisco/blog/techflash/2016/02/alignable-survey-smb-trust-q4-2015-yelp-wordpress.html). WordPress came in with a NPS of 73, Shopify at 29, Godaddy at 26, Squarespace at 11, Wix at -7, Weebly at -13, Web.com at -61, and Yelp at -66. [Here’s how a Net Promoter Score works](http://www.netpromotersystem.com/about/measuring-your-net-promoter-score.aspx). The Information wrote Business as Usual — Remotely, which includes "85% of its 900 employees working from their homes" Hashicorp, which just raised $175M at a $5.1B valuation today. (I have to get them on Distributed.) Here's my part: A survey of American workers by the polling firm Gallup found that…, WordPress NPS, Matt Mullenweg, 01gnmcybb2141haw9jszhjv1k3.