Loveable Feels Like It’s Running Into Hick’s Law  🔗 **Source:** [Loveable Feels Like It’s Running Into Hick’s Law](https://twitter.com/pootlepress/status/2045170420605723002/?rw_tt_thread=True) 📄 **Full text:** ![[Full Document Contents/Tweets/Loveable Feels Like It’s Running Into Hick’s Law.md|Loveable Feels Like It’s Running Into Hick’s Law by Jamie Marsland - Head of WordPress YouTube ❤️]] ## Highlights - Loveable feels like it’s running into Hick’s Law. It used to feel simple and lovely to use. Now the chat UI carries so much cognitive load that the experience seems to get worse the more it’s worked on. Why does this happen so often in software? Why do products get harder to use as teams try to make them better? ([View Highlight](https://read.readwise.io/read/01kpge51eq1h6cthdhcsvtc8bb))